About Chalet Village
Chalet Village is both a Gatlinburg neighborhood of cabins and chalets and the rental company that books them. Its site says it has specialized in Gatlinburg rentals since 1972, and its office is at 1441 Wiley Oakley Drive in Gatlinburg.
Why people choose it
The big draw is the shared amenities. The company's amenities page says guests get free access to three clubhouses with outdoor pools, two of them with tennis courts. The North Clubhouse, at the corner of Village Loop and Wiley Oakley Drive, has outdoor pools, children's pools, lighted tennis courts, outdoor ping pong, foosball, yard games and a paved walking trail, and you may bring your own food and drinks (no glass). Families with kids who want a pool on summer days are the natural audience.
Who it suits
The rental lists are split by size (one to two bedrooms, three to five, six or more), plus mountain view cabins, pool-access cabins, pet-friendly cabins, hot tub cabins and last-minute availability. Couples, families and multi-family groups can all find a match. Because it is a neighborhood, you get a real community feel, with a short drive to downtown and the park entrance.
Where it is
The village is in the hills west of downtown Gatlinburg and not within walking distance of the Parkway, so plan to drive or take the trolley. Roads inside the community climb, and some cabins are steep. Ask for the exact cabin's grade if you will visit in winter.
What to check before you book
- Driveway and road grade. Many Smokies cabins are up steep, narrow, sometimes gravel roads, and winter ice can strand a two-wheel-drive car at the bottom. Ask about the access road before you book anything from December through March.
- Hot tub, pool and game room details. Confirm whether the hot tub is private, whether "pool access" means a shared seasonal pool, and whether the game room is a pool table or a full arcade.
- Pet rules. Pet-friendly cabins usually carry a fee and a limit on number or size. Get the policy in writing before you bring a dog.
- Minimum stays. Fall color weekends, Thanksgiving, Christmas and New Year's often carry a multi-night minimum, and Winterfest weeks fill early.
- Cancellation and weather policy. Ask how a road closure or park closure affects your reservation, and whether travel insurance is offered.
- Clubhouse hours and rules. Check seasonal pool dates, any guest limits and whether a banquet room rental fits your event.
Contact
Phone: [1-800-262-7684](tel:+18002627684) or local [865-436-6800](tel:+18654366800). Website: chaletvillage.com. Use the map below to compare nightly rates around Gatlinburg for your dates.

