About Eden Crest Vacation Rentals
Eden Crest Vacation Rentals is a Pigeon Forge-based management company that says it has been renting cabins in the Smokies since 2004. Its inventory covers cabins, chalets and condos in Gatlinburg, Pigeon Forge, Sevierville and Wears Valley, and its site sorts them by area, by dog-friendly status, by pool and hot tub, by group size and by view.
What it offers
The company runs a booking search with filters for bedrooms, price, amenities and property type. Amenity filters include an in-cabin pool, resort pools (indoor, and outdoor seasonal), theater rooms, pool tables, multi-game arcades, fire pits and wood-burning fireplaces. It also has landing pages for luxury rentals, group travel and scenic views, and it advertises a discount for booking direct.
Who it suits
- Large groups. There is a dedicated group travel page, and the bedroom filter goes to 15 and up.
- Couples and honeymooners. Use the luxury and scenic views pages.
- People who want a condo. Not everything is a cabin, and a condo can be the cheaper way into Gatlinburg or Pigeon Forge.
- Dog owners with small dogs. There is a dog-friendly category, but the rules are strict (below).
What to check when you book
These come from the company's own rental agreement, so confirm them again at checkout because policies change.
- Cancellation. A full refund is offered if you cancel at least 30 days before check-in. Inside 30 days there is no refund, so consider the optional travel insurance for a trip with a lot of moving parts.
- Age to rent. The minimum age is 21 for one to three-bedroom cabins and 25 for four bedrooms and up.
- Dogs. Up to two dogs, 30-pound maximum (larger crate-trained dogs only case by case), and nothing under 12 months old. Cats and other animals are not allowed, and some breeds are excluded. Dogs must be crated whenever you are out, and a second dog adds a fee.
- Hot tubs. Children under 12 are not permitted in them, and there are charges for misuse such as soap or food in the water.
- Winter driveways. The agreement tells guests to consider a four-wheel-drive vehicle or chains, depending on the property, and says there are no refunds for snow or ice access problems. Ask about the driveway before booking a mountaintop chalet for January.
- Check-in. It begins after 4 p.m.
Where to find them
The office is at 652 Wears Valley Road, Pigeon Forge, TN 37863 (phone 800-406-7404). Browse the Eden Crest website, the dog-friendly rentals or the group travel page, and read the full policies before you pay a deposit.
