About Mountain Laurel Chalets
Mountain Laurel Chalets is one of the older rental companies in Gatlinburg. Its website says it has been welcoming guests since 1972, and the office is still in town at 440 Ski Mountain Road.
What it rents
The company rents chalets, cabins and condos in Gatlinburg and Pigeon Forge. Its property list has named units with a classic mountain-chalet flavor, such as Alpine Getaway, Ski Bear Chalet, Oakmont Lodge and Camelot. The site organizes the portfolio into Gatlinburg cabins, Pigeon Forge cabins, condos, new cabins, large-group cabins, dog-friendly cabins and a curated set it calls the 100 Collection, which it describes as properties meeting its highest hospitality standard. The booking widget allows searches for up to 12 bedrooms and 24 guests.
Who it suits
- Repeat Gatlinburg visitors. Several guest comments on the site mention booking with the company for decades.
- Couples. The small chalets and cottages, some listed for two guests, are a good fit.
- Groups. Large-group cabins have their own page.
- Older travelers or anyone who wants easier access. The site footer links to a list of elderly-friendly Gatlinburg and Pigeon Forge cabins.
- Dog owners. Dog-friendly cabins allow up to two dogs, with a fee from $75 to $100 per dog depending on the property, according to the company.
What to check when you book
Policies below are from the company's booking and cancellation page. Confirm them when you reserve.
- Cancellation windows depend on size. Without the optional Peace of Mind plan, you need to cancel at least 30 days before check-in for 1 to 4 bedrooms, 6 weeks for 5 to 8 bedrooms and 12 weeks for 12 bedrooms. You choose between a 90 percent refund (less an administrative fee) or a 100 percent credit toward a future stay.
- The Peace of Mind plan costs extra. It is purchased at booking for 10 percent of rent plus the administrative fee, and it widens the window for a full refund to 15 days for small cabins and 60 days for 5-plus bedrooms.
- Changes. The first date or property change is free with proper notice, and later ones cost $50 each.
- Age. The person making the reservation must be at least 21 and must stay in the chalet.
- Winter roads. Chalets on steep Gatlinburg ridges can have demanding driveways. Ask the office about the specific road before you book in the cold months.
Getting there
The office phone is 865-436-5277. Start on the Mountain Laurel Chalets website, look at the dog-friendly cabins and read the booking and cancellation policies before you reserve.
If you want a Gatlinburg address within reach of downtown and the park entrance, it is worth a look. Check each listing's neighborhood, because a chalet near the Ski Mountain area is a different drive than one in Pigeon Forge.

